SHIPPING & RETURNS
SHIPPING POLICY
Where We Ship
We currently deliver to all regions within Kuwait.
Delivery Timeline
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Orders are processed within 1–2 business days.
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Deliveries usually take 2–4 business days depending on location.
Shipping Fees
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We offer free delivery within Kuwait.
Order Tracking
You’ll receive a tracking link via WhatsApp or SMS as soon as your order is dispatched.
Possible Delays
While we strive for timely delivery, unexpected delays due to weather, traffic, or demand may occur. We’ll keep you updated at every step.
RETURN & EXCHANGE
Eligibility
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Returns and exchanges are accepted within 3 days of delivery
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Items must be unused and in original packaging
Non-Returnable Items
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Customized or made-to-order bean bags
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Used or damaged items
Refund Process
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Refunds will be issued within 5–7 business days after receiving the item
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Refunds are processed via original payment method or bank transfer
How to Initiate a Return
Contact us via WhatsApp or email with your order number and the reason for return. We’ll guide you through the return steps.